AngelDating Policy
Refund Policy
Clear, transparent, and designed to protect our members.
Last Updated: May 2026
At AngelDating, we want you to be satisfied with your premium subscription. This Refund Policy outlines the circumstances under which refunds may be issued for subscription payments made on our Platform.
Important: Subscription Does Not Guarantee a Relationship
A premium subscription to AngelDating provides you with access to enhanced features such as unlimited profiles, priority matching, and premium support. It does not guarantee that you will find a match, enter into a relationship, or achieve any specific romantic outcome. Refunds are not issued solely because you have not found a compatible partner through the Platform.
1. Refund Eligibility Timeframe
Subscription refunds may be requested under the following conditions:
- Refund requests must be submitted within 7 calendar days of the initial payment date
- Refunds are only available for first-time subscriptions (not renewals)
- Your account must not have been used extensively (minimal profile activity)
- Refund requests must include a valid reason for dissatisfaction
2. Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals (auto-renewal charges)
- Subscription payments made more than 7 days ago
- Partial refunds for unused portions of a subscription period
- Payments for promotional or discounted plans (unless otherwise stated)
- One-time feature purchases or add-ons
- Refund requests based solely on not finding a match or relationship
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@angeldating.com
- Include your registered email address and subscription details
- State the reason for your refund request
- Provide any relevant documentation or screenshots, if applicable
4. Refund Processing Time
Once your refund request is approved:
- We will process your refund within 7-10 business days
- Refunds are issued to the original payment method used
- Your bank or payment provider may take additional time to reflect the credit
- You will receive an email confirmation once the refund is initiated
5. Exceptions
Refunds outside the standard policy may be considered in the following cases:
- Technical errors: If you were charged incorrectly due to a system error
- Duplicate charges: If you were billed multiple times for the same subscription
- Service unavailability: If the Platform was inaccessible for an extended period due to our fault
- Special circumstances: Reviewed on a case-by-case basis at our sole discretion
6. Subscription Cancellation
You can cancel your subscription at any time through your account settings. Cancellation prevents future auto-renewal charges but does not automatically entitle you to a refund for the current billing period. Your premium access remains active until the end of the current billing cycle.
7. Contact Us
If you have questions about this Refund Policy or wish to initiate a refund request:
AngelDating Private Limited
Email: support@angeldating.com
303, 3rd Floor, Sector 18, Gurugram, Haryana 122015, India
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